Let's start with what's in it for you!
- Work for rapidly growing & boutique Melbourne based organisations
- Various roles available across multiple partner organisations
- Inner Melbourne locations - easily accessible via public transport
- Mon-Fri, full-time hours, can be flexible for the right person!
- Dynamic, vibrant and social atmosphere
- Morning teas and employee incentives
- Training + development opportunities with lots of support
- Temp to Perm or, Permanent opportunities
The Company
Multiple Customer Service opportunities exist across an array of our partner clients. These are great opportunities to be part of organisations that invest in your professional development and growth.
The organisations are open to temporary (with opportunity to go perm) or permanent candidates.
What do the roles entail?
Reporting to either a Manager or Team Lead, you will be required to provide exceptional face to face, phone and online customer service.
Other duties include:
- Act as a first point of contact via phones, emails, webchat or face to face
- Perform to all relevant KPI's whilst complying to organisational standards
- Handle objections and enquiries in a timely and professional manner
- Sell and educate customers on pricing and products
- Log and maintain organisational databases
- Participate in regular team meetings/workshops and development programs
- Efficiently and effectively work towards achieving team and individual responsibilities
- Assist with additional duties where required
What do we need from you?
- Proven experience working in a customer service position in a fast paced environment
- Experience working in a call centre will be highly desirable
- Will consider applicants with a retail or hospitality background
- Excellent communication skills (both verbal and written)
- Intermediate computer literacy
- Maintain a high level of professionalism
- Ability to work in a team whilst remaining target driven
- Flexible, adaptable and positive attitude
If this sounds like you, apply now with your CV, interviews will be held immediately.