Customer Liaison Officer

Customer Liaison Officer

Contract Type:

Full Time

Location:

Hughesdale VIC 3166 - Victoria

Industry:

Call Centre & Customer Service

Date Published:

22-May-2025

Job description
Let's start with what's in it for you? 
  • Work for a reputable award-wining organisation that gives back to our community
  • On going temporary position
  • Hughesdale location, 5 min walk from Oakleigh train station and free parking available
  • Attractive hourly rate on offer
  • Work Monday to Friday, 9am – 5pm, leaving your weekends free!
  • WFH for longer term contracts
  • Inclusive, supportive environment with a highly motivated team
  • Great employee benefits for permanent staff including purchased leave, access to well being programs and discounts across financial, healthcare, travel, and other services
  • Working Holiday Visa applicants welcome to apply!
  
The Company
An exciting opportunity exists for an experienced Sales & Customer Liaison Officer to join a reputable, award-winning NFP organisation based in Hughesdale! You'll be working in a well-established organisation with over 10,000 employees who share a common goal and passion for supporting the wider community. 
  
The Role
Based in the Business Development team, this position will be accountable for managing a high volume of outbound calls to respond to customer enquiries and schedule appointments for the Advisors. 
 
Your day-to-day duties will include but not limited to:
  • Conduct a high volume of outbound calls to follow up on customer enquiries seeking Home Care support
  • Book appointments for the Advisors 
  • Log information into CareLink and database management
  • Collaborate with internal and external stakeholders 
  • General administration tasks as requested
  
Are you the ideal candidate?
  • Proven experience in a call centre/sales advisor/appointment setter/account management role 
  • Excellent communication skills with a customer centric approach
  • Proficient with Microsoft Office 
  • Ability to pick up new systems and processes quickly
  • A driven and self motivated individual with the ability to work within a team
  
Don't miss out on this fantastic opportunity. Interviews will be held immediately.
  
Good luck!
 
APPLY NOW

Share this job

Similar Jobs

SCHEMA MARKUP ( This text will only show on the editor. )